OUR GUARANTEE TO YOU
mailorder@maplegrove.com
We are proud of the quality and packaging of all our gifts and stand
behind them 100%. That's why our promise of absolute satisfaction accompanies
each gift we ship. If, for any reason, you are not satisfied with any
product or gift you order from us, call us and we will arrange to replace it,
refund your money, or credit your charge card, whichever you prefer. That's a
promise.
Greetings are automatically printed on each shipment. Gift cards are
not accepted. Only one short greeting per address. Please fill out the
greetings field on-line. No advertising or prices are included in our gift
orders.
Shipping Information: Please give us a CURRENT STREET ADDRESS.
|
SHIPPING CHARGES
Add shipping & handling for each address shipped to |
| Amount of Each Address |
Within 48 States
|
Within 48 States
2nd Day Air |
Alaska & Hawaii
UPS 2 Day |
| $00.00 - 15.00 |
$5.95 |
$12.60 |
17.80 |
| 15.01 - 25.00 |
8.65 |
18.65 |
23.65 |
| 25.01 - 50.00 |
11.30 |
22.90 |
27.85 |
| 50.01 - 75.00 |
13.50 |
29.30 |
34.15 |
| 75.01 - 132.50 |
15.40 |
33.30 |
38.35 |
132.51 - 165.00 |
16.50 |
36.70 |
40.95 |
| 165.01 - 200.00 |
20.00 |
50.00 |
60.00 |
| 200.01 - 250.00 |
25.00 |
62.50 |
75.00 |
| 250.01 - 300.00 |
30.00 |
75.00 |
90.00 |
| 300.01 - 350.00 |
35.00 |
87.50 |
105.00 |
| 350.01 - up |
CALL |
CALL |
CALL |
TOLL-FREE PHONE ORDERS:
Mon-Fri: 1-800-525-2540 Ext. 548
Fax ORDERS:
Anytime - 1-802-748-0844
CUSTOMER SERVICE:
Questions regarding product, service, existing orders etc :
Should call us Monday – Friday 8 am – 5 pm EST on toll free : 1-800-525-2540 Ext. 548
Or email : mailorder@maplegrove.com
GREETINGS are automatically printed on each shipment. Gift cards are not accepted. Only one short greeting per address. No advertising or prices are included in our gifts.
DELIVERY DATES: Ideally, orders should reach us a week to 10 days prior to when you would like them to arrive. Christmas orders should reach us no later than December 10th for regular UPS or postal shipment. If you are late or in a hurry, please ship using the 2nd day air charge, we should be able to deliver within 3 or 4 days of receipt of your order.
CHANGES TO YOUR ORDER: Changes in Christmas delivery instructions or gift selections must reach us by November 22. We are unable to make changes after that date.
WE RESERVE THE RIGHT TO SUBSTITUTE ITEMS OF EQUAL QUALITY AND VALUE IF NECESSARY.
